Return Policy
Standard items may be returned for credit, less a 30% restocking charge, in the event they are found to be unsuitable for the application. Freight and any relevant duties and taxes for returns are the sole responsibility of the customer.
Custom items, anything cut to length or special order projects, may not be returned.
Terms of Service
Welcome to EL-ESCA. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
3. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of EL-ESCA or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
4. Limitation of Liability
EL-ESCA will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website.
5. Changes to the Terms of Service
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been made constitutes acceptance of the new terms.
6. Governing Law
These terms are governed by the laws of Ontario Canada. Any disputes arising from these terms or your use of the website will be resolved in the courts of Ontario, Canada.
If you have any questions about these terms, please contact us at info@el-esca.com
Privacy Policy
Last Updated: 27Augu2024
Welcome to EL-ESCA (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [yourwebsite.com] (the “Site”).
1. Information We Collect
We may collect the following types of personal information from you:
• Personal Identification Information: Name, email address, phone number, and other contact details.
• Usage Data: Information about how you use our website, including your IP address, browser type, and browsing history.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site.
2. How We Use Your Information
We use your personal information for the following purposes:
• To provide, operate, and maintain our website.
• To improve, personalize, and expand our website.
• To communicate with you, including responding to your inquiries and providing customer support.
• To send you promotional information, such as newsletters, if you have opted in to receive them.
• To comply with legal obligations and protect our rights.
3. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.
5. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
• Access and receive a copy of your personal information that we hold.
• Request correction of any inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw your consent at any time where we rely on your consent to process your personal information.
7. Cookies
Our website uses cookies to improve your browsing experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
8. Third-Party Links
Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@el-esca.com